Returns & Exchanges

HK Army is committed to providing high-quality paintball gear and lifestyle apparel with a 30-day return policy for unused, original-packaged items. We strive to ensure every athlete is fully equipped and satisfied with their performance equipment.

1

Verify Eligibility

Ensure your items are in brand new, unused condition with all original tags and packaging intact before initiating a return.

2

Submit Request

Visit our online returns portal with your order number and email address to receive a Return Merchandise Authorization (RMA) number.

3

Package and Ship

Securely pack your gear and clearly mark the RMA number on the outside of the box to prevent processing delays at our warehouse.

4

Inspection and Refund

Once our technicians verify the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing